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Instructions for use:

• Connect the coffee maker
• Add one (1) cup of water to the coffee maker tank
• Tear open the outer envelope and you will find a small white bag containing granulated coffee.
• Tear this bag and add the entire contents into the filter next to the water tank.
• Place the cup on the bottom (underneath) of the filter
• Then lower the lid and press the power button.
• Wait and you will get a delicious cup of coffee

If you want clear or light coffee, you only need to apply half of the sachet to the filter.

In your room you will find a laundry bag and the corresponding price list.

• Dry cleaning services received before 9 a.m. will be delivered the same day; all other laundry and ironing services will be delivered the following day.
• No service is provided on Sundays or holidays.
• To request it, please contact the waitress or dial extension 1121.

This service is available as a courtesy upon request at the front desk. Cribs are subject to availability and are assigned on a first-come, first-served basis. To request one, please call extension 1124 from your room phone.

Please contact extension 1124 if you experience any issues or errors so we can assist you with your request.
See air conditioning control

If you would like to schedule a wake-up call, please contact reception by dialing extension 1124 from your room phone.

Service Number / Extension

• Emergencies123
• Reception 1124 (from your room)
• Restaurant 1120 / 1130
• External calls Dial 0
• Hotel phone number (from cell phone) Call: +57 606 3358650

Access our location on Google Maps:
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Dear guests: We wish you a peaceful and safe stay in our city.

• Do not display cash, electronic devices, or valuables in public spaces.
• Do not allow unregistered persons into your room.
• Use the safe in your room.
• Do not leave valuables inside the vehicle.
• If traveling with minors, maintain constant supervision.
• Report any unusual situation to the hotel staff.
• If you would like to know about tourist attractions, please inquire at reception in advance.
• Fire: For your information, the hotel has fire alarms and smoke detectors in the hallways, as well as in the stairwells next to the elevator.
• Credits: If your stay is longer than 8 days, please close your account weekly. All credit and debit cards are accepted.

Handling and using the remote control

Handling the safe

Please contact extension 1124 if you experience any issues or errors so we can assist you with your request.
Click here to see sheet and towel changes

Access our tourist guide and discover the department's main attractions.
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