Restaurante

Check out our digital food and beverage menu.
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Manejo y uso de la cafetera

Instructions for use:

Connect the coffee maker
Add one (1) cup of water to the coffee maker tank
Tear open the outer envelope and you will find a small white bag containing granulated coffee.
Tear this bag and add the entire contents into the filter next to the water tank.
Place the cup on the bottom (underneath) of the filter
Then lower the lid and press the power button.
Wait and you will get a delicious cup of coffee

If you want clear or light coffee, you only need to apply half of the sachet to the filter.

Laundry service

In your room you will find a laundry bag and the corresponding price list.

Dry cleaning services received before 9 a.m. will be delivered the same day; all other laundry and ironing services will be delivered the following day.
No service is provided on Sundays or holidays.
To request it, please contact the waitress or dial extension 1121.

Baby cribs

This service is available as a courtesy upon request at the front desk. Cribs are subject to availability and are assigned on a first-come, first-served basis. To request one, please call extension 1124 from your room phone.

Air conditioning control

Please contact extension 1124 if you experience any issues or errors so we can assist you with your request.
See air conditioning control

Call alarm clock

If you would like to schedule a wake-up call, please contact reception by dialing extension 1124 from your room phone.

Telephone extensions

Service Number / Extension

Emergencies123
Reception 1124 (from your room)
Restaurant 1120 / 1130
External calls Dial 0
Hotel phone number (from cell phone) Call: +57 606 3358650

Map of the area

Access our location on Google Maps:
See location

Tips for your safety

Dear guests: We wish you a peaceful and safe stay in our city.

Do not display cash, electronic devices, or valuables in public spaces.
Do not allow unregistered persons into your room.
Use the safe in your room.
Do not leave valuables inside the vehicle.
If traveling with minors, maintain constant supervision.
Report any unusual situation to the hotel staff.
If you would like to know about tourist attractions, please inquire at reception in advance.
Fire: For your information, the hotel has fire alarms and smoke detectors in the hallways, as well as in the stairwells next to the elevator.
Credits: If your stay is longer than 8 days, please close your account weekly. All credit and debit cards are accepted.

Handling and using the remote control

Handling and using the safe

Handling the safe

Change of sheets and towels

Please contact extension 1124 if you experience any issues or errors so we can assist you with your request.
Click here to see sheet and towel changes